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Warranty – Brother Sewing Machines

Brother sewing machines generally come with a one-year limited warranty on the machine itself and included accessories. However, some models, especially premium or industrial models, may offer longer warranty periods, such as a three-year warranty for domestic use or even a five-year warranty for certain premium models like the Innov-is XP1, XP3, and Stellaire series. Commercial use of the machine may reduce the warranty period to one year.

Here’s a more detailed breakdown:

  • Standard Warranty:
    Most Brother sewing machines have a one-year limited warranty on the machine, including parts and labor.
  • Accessories:
    Accessories included with the machine also have a one-year warranty, and accompanying supply items have a 90-day warranty or the rated life of the item, whichever comes first.
  • Extended Warranties:
    Brother does not offer extended warranties on home sewing, embroidery, or ScanNCut machines. However, you may be able to purchase an extended warranty from the place of purchase.
  • Premium Models:
    Certain premium models like the Aveneer EV1, Innov-is XP1 & XP3, and Innov-is Stellaire XE1, XJ1, XE2, and XJ2, may have a five-year warranty.
  • Commercial Use:
    If the machine is used for commercial purposes, the warranty is typically reduced to one year.
  • 25-Year Chassis Warranty:
    Some models, particularly industrial models like the PR series, may offer a 25-year warranty on the chassis.
  • Warranty Coverage:
    The warranty typically covers defects in materials and workmanship, but may not cover damage caused by misuse, neglect, or unauthorized repairs.
  • Warranty Information:
    You can find warranty information in the user guide or as an insert in the machine’s box. You can also visit the Brother USA website: https://help.brother-usa.com/app/answers/detail/a_id/154269/~/warranty-information—where-to-find or Brother Sewing Machines Europe website to view warranty details and check the status of your warranty using the Machine Warranty Calculator.

https://help.brother-usa.com/app/answers/detail/a_id/154269/~/warranty-information—where-to-find

Warranty information – where to find – Brother USA: https://help.brother-usa.com/app/answers/detail/a_id/154269/~/warranty-information—where-to-find

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www.help.brother-usa.com

The manufacturer may change terms and conditions and so always check with them for the latest information. All warranties are from the manufacturer and are subject to their approval. Carolina Forest vac & sew is not responsible for current variations or terms of the manufacturer or any laws that may apply in your state in regards to warranty claims or consumers’ rights.

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