Privacy Policy

At Carolina Forest Vac and Sew, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or store.

By using our services, you agree to the practices described in this policy.

Information We Collect

We collect personal information to provide a seamless shopping and service experience. The types of information we may collect include:

• Personal Details: Your name, address, email address, and phone number.
• Payment Information: Billing details for processing purchases and transactions securely.
• Technical Data: Your IP address, browser type, device information, and site usage data.
• Communication Records: Any inquiries, feedback, or communication you have with our team.

We only collect information that is necessary to fulfill your requests and provide better service.

How We Use Your Information

Your personal information is used solely for operational purposes. This includes:

• Processing Orders: Completing purchases, arranging deliveries, and managing returns.
• Customer Support: Responding to inquiries, requests, or issues regarding products and services.
• Marketing Communication: Send promotional emails about new products, offers, or events only if you opt in.
• Service Improvements: Analyzing site usage to enhance our website, product offerings, and customer service experience.
• Legal Requirements: Complying with legal obligations, including fraud prevention and security checks.

We never sell, rent, or share your information with unaffiliated third parties without your consent.

How We Protect Your Information

We implement a range of security measures to maintain the safety of your personal information:

• Secure Transactions: Payment processing is managed through encrypted, PCI-compliant platforms.
• Restricted Access: Only authorized personnel have access to sensitive customer information.
• Regular Security Updates: Our website systems are updated regularly to protect against vulnerabilities.

Despite our best efforts, please be aware that no online transmission is 100% secure. We encourage users to take appropriate precautions when sharing personal data.

Sharing of Information

We may share your information under specific, limited circumstances:

• Service Providers: Third-party partners who assist us in delivering services (e.g., shipping carriers, payment processors).
• Legal Compliance: When required by law, regulation, or government request.
• Business Transfers: In the event of a merger, sale, or asset transfer, customer information may be included as part of the transaction.

In all cases, we ensure that third parties respect your information and only use it for the purposes outlined.

Your Rights and Choices

You have full control over your personal information, including:

• Access and Updates: Request to view or update your information at any time.
• Opt-Out: Unsubscribe from promotional emails through the link provided in each email.
• Data Deletion: Request the deletion of your personal data where applicable under privacy laws.

Simply contact us at ron@carolinaforestvacuum.com for any requests or questions regarding your privacy.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Any modifications will be posted on this page with an updated effective date.

We encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions about our Privacy Policy or how we handle your information, please reach out to us:

Email: ron@carolinaforestvacuum.com
Phone: 843-903-6299

We are committed to maintaining your trust and ensuring your information is protected.